Frequently asked questions for the Xiaomi Redmi Note 11 Pro+ 6GB

  • Answer:

    Yes, the Xiaomi phones sold on our website all have the CE Marking.

  • Answer:

    With this device, you are entitled to a 2-year retailer's warranty. This warranty only applies if the original software is still on the device. If the device has to be sent for repair, it will be returned to the supplier. Please note that the repair may take longer than normal.

  • Answer:

    Besides the internal storage of your device, you can also use Cloud Storage. Here you can upload your photos and videos, so they no longer have to be on your phone. They remain available on your phone via the Cloud, but do not take up any more space on your phone. In this way, your phone will stay fast and your storage will become much less full. Examples of Cloud storage are iCloud, Dropbox, Google Drive, and Microsoft OneDrive.

  • Answer:

    Your phone's internal storage can become full by storing lots of apps, photo’s, video’s, music, or contacts. This is very annoying, because it makes your phone slow and you can't download new photo's or apps anymore. You can expand your phone's memory with a microSD card. This is a card that you can place in the slot of your second SIM card. This does mean that you can only use one sim card. You can also use cloud storage. You upload photo's and video's to the Cloud and then remove them from your phone. The files will remain available on your phone via the Cloud, but will no longer take up space on your device. This way, your phone stays fast and you have room for new apps, for example. Examples of Cloud storage are iCloud, Dropbox, Google Drive, and Microsoft OneDrive.

  • Answer:

    Of course, it is annoying when your storage space is full. Often you can solve this by placing a microSD card in your phone for extra storage space. Your phone uses hybrid Dual SIM. This means that the second SIM card slot is also where you place your microSD card. This means that you cannot insert two SIM cards and one microSD card at the same time. You can choose between one SIM card and a microSD card, or two SIM cards. Do you not know how to insert the microSD card in the compartment of the second SIM card? Then look in the manual of your phone. This is often explained. These manuals can be found on the page of the device on our website.

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